All persons working in the gambling area must have a responsible gambling certificate. If you do not intend to work in the gaming areas, holding the RCG certificate will mean you can cover breaks and/or shifts for other staff, making you more employable.
Refresher training is required every 5 years and is only available through Liquor & Gaming NSW.
The correct name of this program is Provide responsible gambling services (RGS) however most organisations still refer to it's old name
RCG (responsible conduct of gambling). It's all one and the same, as long as the training provider is approved by the Liquor &
Gaming authority to deliver the RCG course.
Any persons working in a gambling area must have this RCG certificate. Areas include:
- Gaming room attendants
- Casino workers
- Security Officers
This RCG course is delivered by TCP Training.
How to enrol
To enrol into this course, follow these simple steps:
- Select a date from the course timetable on this page.
- Complete your personal details on the enrolment form.
- Make payment using credit or debit card.
- Receive email with confirmation of booking.
*Note: we do not hold seats for students until payment is made.
Students are required to be able to complete course assessments in English. The course includes videos, photos, and questioning to assist all learners during the program. If you would like to bring a translator with you or have other learning needs due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 prior to enrolling into this course.
There are assessments in this RCG Sydney course. To see full RCG course details and assessments, click here.
During this six (6) hour RCG course, you will learn:
- Policies and Procedures
- Strategies to identify and assist those with gambling addictions
RCG courses are delivered in Sydney CBD and Dee Why. See what happens in this program through our Vimeo page.
Students who are assessed as competent will be issued a nationally recognised Statement of Attainment for SITHGAM001 Provide responsible gambling services.
This course is delivered by TCP Training with certificates issued by TCP Training (RTOID:91118).
Once all tasks and assessments are completed, certificates will be emailed to the student.
In addition to the Statement of Attainment, students will be emailed an interim certificate from Liquor & Gaming NSW. With this certificate, students can work for up to 90 days and within this time apply for their RCG competency card. Students must visit a Service NSW office to apply for the competency card.
RCG Course Description (382 KB)
Student Handbook (554 KB)
The cost for this RCG course is $110 per person.
RCG course delivered in Sydney, Parramatta & Dee Why for public.