Licensee Online (Self-Paced)

Course Details

Our Licensee Online (Self-Paced) course provides advanced training for existing licensees, club secretaries, managers and senior hospitality staff responsible for managing licensed venues in NSW, without attending a physical classroom or scheduled virtual session.

The course is delivered through an online learning platform, allowing students to complete training modules and assessments at a time and pace that suits them. Students can begin their training immediately after enrolment and have one month to complete all course requirements.

The course builds on existing RSA knowledge, helping students understand their legal responsibilities, maintain compliance with NSW liquor laws and implement effective harm minimisation strategies within their venues.

Licensee Training is required for certain individuals responsible for the operation and management of licensed premises in NSW, including:

1. Hotel and liquor licence holders
2. Club secretaries
3. Approved managers of licensed premises
4. Hospitality managers and senior staff preparing for licensee responsibilities

This course is approved by Liquor & Gaming NSW and provides the knowledge and skills required to manage a licensed venue responsibly and in accordance with NSW liquor legislation.

Licensee certification is valid for 5 years. Renewal requirements are administered by Liquor & Gaming NSW.

This Licensee Online (Self-Paced) course is delivered by TCP Training.

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How to enrol

To enrol into this course, follow these simple steps:

1. Select the enrolment option on this page.
2. Complete your personal details on the enrolment form.
3. Make payment using credit or debit card.
4. Receive an email confirming your enrolment and instructions for accessing the online training.

Students can access the online learning platform and commence their course after enrolment.

Note: Course enrolment is only confirmed once payment has been received.

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Pre-requisites

Students enrolling in the Licensee Online (Self-Paced) course must meet the following requirements:

• Be at least 16 years of age to attend training. Licensee certification cannot be used until 18 years of age.
• Hold a current SITHFAB021 Provide responsible service of alcohol, before enrolling.
• Provide valid photo identification as part of the enrolment process.
• Have a Unique Student Identifier (USI).
• Have sufficient English language, literacy and numeracy skills to complete the training and assessments independently.

Students who hold an RCG endorsement and wish to renew it must complete their RCG refresher training by contacting Liquor & Gaming NSW within 90 days before attending the Licensee course. Students who do not wish to renew their RCG endorsement must complete an RCG Surrender Form before training.

Previously held a Licensee endorsement? If your NSW Licensee endorsement expired within the last 3 years, you may be eligible to renew both your RSA and Licensee endorsements by completing Licensee Training only. Please contact our office before enrolling to confirm your eligibility.

As the course is completed online, students must have access to a computer or suitable tablet with a working webcam, microphone and reliable internet connection.

Students must also have sufficient computer skills to navigate the online learning platform, complete assessments and participate in a video call with a trainer. Smartphones are not supported for this course.

All assessments must be completed in English without assistance. If you have additional learning needs or concerns about meeting the course requirements, please contact our office on 02 9232 1010 before enrolling.

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Training Program

During this Licensee Online (Self-Paced) course, which takes up to six (6) hours, you will learn:

• NSW liquor legislation and the responsibilities of licensees and managers
• Licensing requirements and regulatory compliance
• Harm minimisation strategies and responsible alcohol service
• Managing alcohol-related risks and challenging situations
• Developing and implementing effective venue policies and procedures
• Identifying and responding to breaches of liquor legislation
• Maintaining a safe and compliant licensed venue

Training is completed online through the learner portal and includes interactive learning materials, practical scenarios and assessment activities designed to develop an understanding of licensee responsibilities.

Students can work through the training at their own pace, with all learning and assessment requirements to be completed within one (1) month of enrolment.

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Assessment

Students are assessed throughout the online course to confirm they have achieved the required knowledge and skills.

• Students access the Licensee Training and Assessment online via our student portal.
• Training and assessment involve quite a lot of reading and digital skills to access resources.
• After the online aspect is completed, students are to complete a minimum 15-minute video call with our trainer to confirm ID and some basic questions.
• A minimum 15-minute video call with a trainer to verify identification and confirm understanding of the course material
• Please allow up to 3 business days for the training to be marked.
• The training and assessment is self-paced but must be completed within one (1) month of commencing.
• Download the Student Handbook for further informaiton.

Students must complete the online training and assessment requirements before participating in the trainer verification call.

This Licensee Online Assessment course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.

Students who do not successfully complete all assessment requirements will need to rebook the Licensee Online course, with a $50 fee applicable.

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Certification

Students who are assessed as competent will be issued a Certificate of Completion for NSW Licensee Training, approved by Liquor & Gaming NSW.

This course is delivered by TCP Training (RTO ID: 91118), NSW Liquor & Gaming Approval Number CCR10000056.

Once all training, assessments and verification requirements are successfully completed and marked, the Certificate of Completion will be emailed to the student, generally within 24 hours. Processing may take longer on weekends.

In addition to the Certificate of Completion, the Licensee endorsement will automatically be added to the student's digital NSW competency card, renewing their current RSA endorsement. Students wishing to update their physical competency card may be required to pay additional fees through Liquor & Gaming NSW.

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Course Enrolment

Licensee Online (Self-Paced) course is $289 per person.
Courses are subject to a $10 non-refundable enrolment fee. View the Refund Policy.

       

Online payments via Visa, Mastercard and Amex. EFTPOS and cash payments are also available.

TCP Training is not registered with CRICOS however all one day courses are excluded from CRICOS.

If organising staff training or onsite training, we can facilitate this course nationally. You can also request to enrol staff using a company invoice.

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We also provide Licensee Training in person at our Sydney CBD training location or with a live trainer in an Online (Virual) format for students who prefer to complete their training remotely but would like training support.

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