RSA Online (Self-Paced)

Course Details

Delivered self-paced via your own device and access to our learner portal, our RSA Online (Self-Paced) course is designed for bartenders, floor staff, venue managers, or security personnel working in venues and provide essential knowledge and practical skills to serve alcohol responsibly and comply with NSW laws.

This self-paced interactive course includes real-time interaction, scenario-based discussions and step-by-step guidance to help you gain your NSW RSA certificate and apply for your Photo Competency Card.

Liquor & Gaming will notify you when your card is about to expire. For information on renewals, visit -https://www.liquorandgaming.nsw.gov.au

Any persons working in a gambling area must have this RCG certificate. Areas include:

1. Gaming room attendants
2. Casino workers
3. Licensees
4. Managers
5. Security Officers

This RSA Online (Self-Paced) is delivered by TCP Training.

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How to enrol

To enrol into this course, follow these simple steps:

1. Complete your personal details on the enrolment form.
2. Make payment using credit or debit card.
3. Receive email with confirmation of booking and link to course material.

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Pre-requisites

• Students must provide valid photo ID as part of the enrolment process.
• Students must ensure they do not have a current or recently expired RSA qualification or an interim certificate issued within five years. Students with existing competency cannot receive a new interim certificate nor a full refund.
• Students must be at least 16 years old at the time at the time of sitting the course, however, cannot use certification until 18 years old.
• Students must be a NSW resident.
• Students must have at least a basic understanding of English to be permitted into class.
• Have a Unique Student Identifier (USI).

Ensure you meet all course pre-requisites, especially ID requirements. If you are unable to meet course pre-requisites, this course may not be suitable for you.

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Training Program

In the RSA Online (self-paced) course you will learn about:

• The legal responsibilities of serving alcohol, including signage requirements and rules for minors
• Techniques to encourage responsible drinking and monitor customer behaviour
• How to recognise and respond to signs of intoxication
• Refusing service appropriately and confidently
• Understanding standard drink measures and the effects of alcohol
• Strategies to reduce alcohol-related harm and maintain a safe venue

Legislation requires refresher training every five (5) years for NSW. You can renew your photo competency card with Liquor and Gaming NSW directly in the last 90 days before your current card expires by completing the online refresher training.

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Assessment

Students are assessed throughout the online course to confirm they have achieved the required knowledge and skills.

• Students access the RSA Training and Assessment online via our student portal. 
• Training and assessment involve quite a lot of reading and digital skills to access resources.
• After the online aspect is completed, students are to complete a minimum 15-minute video call with our trainer to confirm ID and some basic questions.
• Please allow up to 3 business days for the training to be marked.
• The training and assessment is self-paced but must be completed within one (1) month of commencing.
• Download the Student Handbook for further information.
• A Liquor and Gaming Interim Certificate will be issued to students if they satisfactorily complete all assessments, demonstrating competency in the program via email.

This RSA Online Assessment course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.

Assessments MUST be completed in English and with no further assistance. If you believe you will need assistance due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 to discuss your training needs.

Students who do not successfully complete all assessment requirements will need to rebook the RSA Online course, with a $50 fee applicable.

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Certification

Students who are assessed as competent will be issued a nationally recognised Statement of Attainment for SITHFAB021 Provide responsible service of alcohol.

This course is delivered by TCP Training with certificates issued by TCP Training (RTO ID: 91118).

Once all training and assessments are successfully completed, the Interim RSA certificate will be emailed to the student, generally within 24 hours from Liquor & Gaming NSW (processing may take longer on weekends). With this certificate, students can work for up to 90 days and within this time apply for their RSA NSW competency card. Students must visit a Service NSW office to apply for the competency card. These are only valid in NSW.

For any lost, stolen or replacement RSA Cards, please contact Liquor and Gaming on 1300 024 720.

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Course Enrolment

RSA Online (Self-Paced) is $179 per person.
Courses are subject to a $10 non-refundable enrolment fee. View the Refund Policy.

       

Online payments via Visa, Mastercard and Amex. EFTPOS and cash payments are also available.

TCP Training is not registered with CRICOS however all one day courses are excluded from CRICOS.

If organising staff training or onsite training, we can facilitate this course nationally. You can also request to enrol staff using a company invoice.

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We also provide RSA Training in person at our Sydney CBD, Dee Why, Miranda, Parramatta, Campbelltown and Bondi Junction training locations or with a live trainer in an Online (Virual) format for students who prefer to complete their training remotely but would like training support.

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