RGBO Course Sydney
Location - Sydney CBD
RGBO Course is $149 per person.
Classroom session is 1 hour. Students receive a Certificate of Completion.
Don’t wait to book a RGBO course, call now on 02 9232 1010 or contact our team.
Course Details
Our Responsible Gambling Board Oversight (RGBO) course provides specialised training for NSW club directors responsible for overseeing gambling operations and ensuring compliance with gaming legislation.
The course focuses on the governance responsibilities of club directors, helping them understand NSW gaming reforms, implement effective harm minimisation strategies and promote a culture of responsible gambling within their venues.
RGBO training is designed for both new and experienced club directors, providing the knowledge required to oversee gambling operations, support patron wellbeing and meet their legislative responsibilities.
Under NSW Government gaming reforms, directors of clubs with gaming machines were required to complete approved responsible gambling training by 30 June 2025. This requirement can be met by completing the RGBO course or both Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) training.
This course is approved by Liquor & Gaming NSW and provides the knowledge required to oversee responsible gambling practices at a board level.
RGBO training is a NSW-specific requirement and is not a nationally recognised qualification.
This RGBO course is delivered by TCP Training.
How to enrol
To enrol into this course, follow these simple steps:
- Select a date from the course timetable on this page.
- Complete your personal details on the enrolment form.
- Make payment using credit or debit card.
- Receive an email confirming your booking and training location.
Note: Course bookings are only confirmed once payment has been received.
Pre-requisites
Students enrolling in the RGBO course must meet the following requirements:
- Be at least 16 years of age to attend training. RGBO certification cannot be used until 18 years of age.
- Provide valid photo identification on the day of training.
- Have a Unique Student Identifier (USI).
- Have sufficient English language, literacy and numeracy skills to participate in the training.
The course is designed for NSW club directors and requires students to participate in discussions and learning activities conducted in English.
If you have additional learning needs or concerns about meeting the course requirements, please contact our office on 02 9232 1010 before enrolling.
Training Program
During this one (1) hour RGBO course, you will learn:
- NSW gaming reforms and legislative compliance requirements
- The responsibilities of club directors in overseeing gambling operations
- Strategies for minimising gambling-related harm within licensed venues
- Leadership responsibilities in promoting a culture of responsible gambling
- Implementing and maintaining Gambling Incident Registers and Gaming Plans of Management (GPOM)
- Identifying and referring patrons to appropriate gambling support services, including self-exclusion options
Training is conducted in-person at our Sydney CBD training centre, with students participating in trainer-led discussions and interactive learning activities.
Students must attend the full training session to meet NSW RGBO course requirements.
Assessment
There is no formal assessment required for the RGBO course.
Students participate in interactive training and discussions with the trainer to develop their understanding of responsible gambling governance and compliance requirements.
Students must attend and participate in the full training session to receive their Certificate of Completion.
Students who do not successfully complete all assessment requirements will need to rebook the course, with a $50 fee applicable.
Certification
Students who successfully complete the course will be issued a Certificate of Completion for Responsible Gambling Board Oversight (RGBO), approved by Liquor & Gaming NSW.
This course is delivered by TCP Training (RTO ID: 91118), NSW Liquor & Gaming Approval Number CCR10000056.
Once training has been successfully completed, the Certificate of Completion will be emailed to the student, generally within 24 hours. Processing may take longer on weekends.
RGBO is a NSW Government approved training program and is not a nationally recognised unit of competency. Students do not receive a Statement of Attainment.
Course Enrolment
RGBO course is $149 per person.
Courses are subject to a $10 non-refundable enrolment fee. View the Refund Policy.
Online payments via Visa, Mastercard and Amex. EFTPOS and cash payments are also available.
TCP Training is not registered with CRICOS however all one day courses are excluded from CRICOS.
If organising staff training or onsite training, we can facilitate this course nationally. You can also request to enrol staff using a company invoice.
For staff with operational responsibilities in gaming venues, we also provide Advanced Responsible Conduct of Gambling (ARCG) training in-person at our Sydney CBD, Dee Why and Campbelltown training locations or in an Online (Virtual) format with a live trainer.
