Licensee Online (Virtual) Course

Course Details

Our Licensee Online (Virtual) course provides advanced training for existing licensees, club secretaries, managers and senior hospitality staff responsible for managing licensed venues in NSW, without attending a physical classroom.

The course is delivered live through Microsoft Teams by an experienced trainer, allowing students to interact with their trainer, ask questions and participate in discussions, practical scenarios and assessments.

The course builds on existing RSA knowledge, helping students understand their legal responsibilities, maintain compliance with NSW liquor laws and implement effective harm minimisation strategies within their venues.

Licensee Training is required for certain individuals responsible for the operation and management of licensed premises in NSW, including:

1. Hotel and liquor licence holders
2. Club secretaries
3. Approved managers of licensed premises
4. Hospitality managers and senior staff preparing for licensee responsibilities

This course is approved by Liquor & Gaming NSW and provides the knowledge and skills required to manage a licensed venue responsibly and in accordance with NSW liquor legislation.

Licensee certification is valid for 5 years. Renewal requirements are administered by Liquor & Gaming NSW.

This Licensee Online (Virtual) course is delivered by TCP Training.

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How to enrol

To enrol into this course, follow these simple steps:

1. Select a date from the online course timetable on this page.
2. Complete your personal details on the enrolment form.
3. Make payment using credit or debit card.
4. Receive an email confirming your booking and instructions for attending your virtual course.

A Microsoft Teams meeting link will be provided before your scheduled training session.

Note: Course bookings are only confirmed once payment has been received.

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Pre-requisites

Students enrolling in the Licensee Online (Virtual) course must meet the following requirements:

• Be at least 16 years of age to attend training. Licensee certification cannot be used until 18 years of age.
• Hold a current SITHFAB021 Provide responsible service of alcohol, before enrolling.
• Provide valid photo identification on the day of training.
• Have a Unique Student Identifier (USI).
• Have sufficient English language, literacy and numeracy skills to complete the training and assessments independently.

Students who hold an RCG endorsement and wish to renew it must complete their RCG refresher training by contacting Liquor & Gaming NSW within 90 days before attending the Licensee course. Students who do not wish to renew their RCG endorsement must complete an RCG Surrender Form before training.

Previously held a Licensee endorsement? If your NSW Licensee endorsement expired within the last 3 years, you may be eligible to renew both your RSA and Licensee endorsements by completing Licensee Training only. Please contact our office before enrolling to confirm your eligibility.

As the course is conducted virtually, students must also have access to a computer or suitable tablet with a working webcam, microphone and reliable internet connection.

Students must be able to access Microsoft Teams, participate in the live session and keep their webcam switched on throughout training. Smartphones are not supported for this course.

All assessments must be completed in English without assistance. If you have additional learning needs or concerns about meeting the course requirements, please contact our office on 02 9232 1010 before enrolling.

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Training Program

During this six (6) hour Licensee Online (Virtual) course, you will learn:

• NSW liquor legislation and the responsibilities of licensees and managers
• Licensing requirements and regulatory compliance
• Harm minimisation strategies and responsible alcohol service
• Managing alcohol-related risks and challenging situations
• Developing and implementing effective venue policies and procedures
• Identifying and responding to breaches of liquor legislation
• Maintaining a safe and compliant licensed venue

Training is conducted live via Microsoft Teams, with students participating in trainer-led discussions, practical activities and role-play scenarios.

Students must attend the full session and complete all assessments to meet NSW Licensee Training requirements. Late arrival of more than 10 minutes, including returning late from breaks, will result in students being unable to complete the course on their scheduled date.

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Assessment

Students are assessed throughout the virtual classroom session to confirm they have achieved the required knowledge and skills.

Assessments include:

• Multiple-choice questions
• Short-answer questions
• Verbal assessments and practical role-play scenarios

All assessments are completed during the live session under the supervision of the trainer. Students are provided with multiple opportunities to demonstrate their knowledge and skills throughout the course. All assessments must be completed independently and in English.

Students who do not successfully complete all assessment requirements will need to rebook the Licensee course, with a $50 fee applicable.

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Certification

Students who are assessed as competent will be issued a Certificate of Completion for NSW Licensee Training, approved by Liquor & Gaming NSW.

This course is delivered by TCP Training (RTO ID: 91118), NSW Liquor & Gaming Approval Number CCR10000056.

Once all training and assessments are successfully completed, the Certificate of Completion will be emailed to the student, generally within 24 hours. Processing may take longer on weekends.

In addition to the Certificate of Completion, the Licensee endorsement will automatically be added to the student's digital NSW competency card, renewing their current RSA endorsement. Students wishing to update their physical competency card may be required to pay additional fees through Liquor & Gaming NSW.

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Course Enrolment

Licensee Online (Virtual) course is $319 per person.
Courses are subject to a $10 non-refundable enrolment fee. View the Refund Policy.

       

Online payments via Visa, Mastercard and Amex. EFTPOS and cash payments are also available.

TCP Training is not registered with CRICOS however all one day courses are excluded from CRICOS.

If organising staff training or onsite training, we can facilitate this course nationally. You can also request to enrol staff using a company invoice.

We also provide Licensee Training in person at our Sydney CBD training location or in an Online (Self-Paced) format for students who prefer to complete their training remotely.

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