RSA Online (Virtual) Course

Course Details

Our RSA Online (Virtual) course allows students to complete their NSW Responsible Service of Alcohol training from home, without attending a physical classroom.

The course is delivered live through Microsoft Teams by an experienced trainer, allowing students to interact with their trainer, ask questions and participate in discussions, practical scenarios and assessments.

An RSA certificate is required for anyone working in a NSW venue where alcohol is sold or served, including:

1. Bar and restaurant staff
2. Bottle shop attendants
3. Hotel and club employees
4. Licensees and managers
5. Security officers
6. Event and hospitality staff

This course covers the nationally recognised unit SITHFAB021 Provide responsible service of alcohol and is approved by Liquor & Gaming NSW.

RSA refresher training is required every 5 years and is completed through Liquor & Gaming NSW.

This RSA Online (Virtual) course is delivered by TCP Training.

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How to enrol

To enrol into this course, follow these simple steps:

1. Select a date from the online course timetable on this page.
2. Complete your personal details on the enrolment form.
3. Make payment using a credit or debit card.
4. Receive an email confirming your booking and instructions for attending your virtual course.

A Microsoft Teams meeting link will be provided before your scheduled training session.

Note: Course bookings are only confirmed once payment has been received.

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Pre-requisites

Students enrolling in the RSA Online (Virtual) course must meet the following requirements:

• Be at least 16 years of age to attend training. RSA certification cannot be used to serve alcohol until 18 years of age.
• Be a NSW resident.
• Provide valid photo identification.
• Have a Unique Student Identifier (USI).
• Have sufficient English language, literacy and numeracy skills to complete the training and assessments independently.
• Not hold a current or recently expired RSA qualification or an interim certificate issued within the previous 5 years.

As the course is conducted virtually, students must also have access to a computer or suitable tablet with a working webcam, microphone and reliable internet connection.

Students must be able to access Microsoft Teams, participate in the live session and keep their webcam switched on throughout training. Smartphones are not supported for this course.

All assessments must be completed in English without assistance. If you have additional learning needs or concerns about meeting the course requirements, please contact our office on 02 9232 1010 before enrolling.

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Training Program

During this six (6) hour RSA Online (Virtual) course, you will learn:

• NSW liquor laws and responsible service of alcohol requirements
• The legal responsibilities of staff serving or supplying alcohol
• How to identify signs of intoxication and respond appropriately
• Strategies for preventing alcohol-related harm
• Standard drinks and the effects of alcohol
• Procedures for refusing service and managing difficult situations
• Responsible service practices that support a safe venue

Training is conducted live via Microsoft Teams, with students participating in trainer-led discussions, practical scenarios and learning activities.

Students must attend the full session and complete all assessments to meet NSW RSA training requirements. Late arrival of more than 10 minutes, including returning late from breaks, may result in students being unable to complete the course on their scheduled date.

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Assessment

Students are assessed throughout the virtual classroom session to confirm they have achieved the required knowledge and skills.

Assessments include:

• Multiple-choice questions
• Short-answer questions
• Verbal assessments and practical role-play scenarios

All assessments are completed during the live session under the supervision of the trainer.

Students are provided with opportunities to demonstrate their knowledge and skills throughout the course. All assessments must be completed independently and in English.

Students who do not successfully complete all assessment requirements will need to rebook the course, with a $50 fee applicable.

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Certification

Students who are assessed as competent will be issued a nationally recognised Statement of Attainment for SITHFAB021 Provide responsible service of alcohol.

This course is delivered by TCP Training with certificates issued by TCP Training (RTO ID: 91118).

Once all training and assessments are successfully completed, the Interim RSA certificate will be emailed to the student, generally within 24 hours from Liquor & Gaming NSW (processing may take longer on weekends). With this certificate, students can work for up to 90 days and within this time apply for their RSA NSW competency card. Students must visit a Service NSW office to apply for the competency card. These are only valid in NSW.

For any lost, stolen or replacement RSA Cards, please contact Liquor and Gaming on 1300 024 720.

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Course Enrolment

RSA Online (Virtual) course is $179 per person
Courses are subject to a $10 non-refundable enrolment fee. View the Refund Policy.

       

Online payments via Visa, Mastercard and Amex. EFTPOS and cash payments are also available.

TCP Training is not registered with CRICOS however all one day courses are excluded from CRICOS.

If organising staff training or onsite training, we can facilitate this course nationally. You can also request to enrol staff using a company invoice.

We also provide the RSA (NSW) Course in person at our Sydney CBD, Dee Why, Miranda, Parramatta, Campbelltown and Bondi Junction training locations or online self-paced for students who prefer to complete their training remotely.

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